Refund Policy

At Web X.0 Media, we strive to provide high-quality media services to our clients. We understand that circumstances may arise where a refund is requested. This policy outlines our approach to refunds for our media services.

Eligibility for Refunds

Full Refunds:

• Available within 48 hours of service purchase if no work has commenced
• Offered in cases of duplicate charges or processing errors

Partial Refunds:

• May be considered on a case-by-case basis if work has begun but is incomplete
• Typically calculated based on the percentage of work completed

No Refunds:

• For completed projects or services
• After 30 days from the date of purchase

Refund Process

To request a refund:

• Contact our customer support team at support @ the domain name listed on this website
• Provide your order number and reason for the refund request
• Our team will review your request within 5 business days
• If approved, refunds will be processed to the original payment method within 7-10 business days

Service Cancellations

• For ongoing services, cancellations require 30 days’ written notice
• No refunds for partial months of service

Exceptions

• We reserve the right to make exceptions to this policy at our discretion. Factors we may consider include:
• Length of client relationship
• Nature of the service issue
• Extenuating circumstances

Quality Guarantee

• While we don’t offer refunds for completed work, we are committed to client satisfaction. If you’re unsatisfied with our services, please contact us to discuss how we can address your concerns.
• By purchasing our services, you agree to this refund policy. We reserve the right to modify this policy at any time. Any changes will be effective immediately upon posting to our website.